Our highly experienced Care Manager and
Quality and personal care
When you arrive at The Avenue we will work with you, your family and representatives to assess your needs and develop an initial care plan, this will evolve but will always be personal to you. Reflecting both your health needs, personal preferences and lifestyle choices it will determine the level and type of care you receive.
In providing this care The Avenue will endeavor at all times to respect the rights of its residents to make personal choices, to enjoy privacy and to have their own personal space. We offer a caring and supportive environment but also recognize the importance of independence and nurturing a stimulating environment in which residents are encouraged to participate in reaching decisions affecting their care.